Pitney Bowes’ Epic multi format inserter
Pitney Bowes has won a contract with Leicester-based Opus Trust Marketing to help the outsourced communications company accelerate growth and deliver its strategic development plans.
Opus Trust specialises in multichannel communications, critical document printing and mailing for a client base that includes 20% of the FTSE 100. The company is investing in Pitney Bowes’ Pulse inserting system and two of its Epic multi format inserters, as well as signing up to Pitney Bowes’ Early Adopters programme for pre-launch solutions.
Sending nearly 1,000 communications every minute on behalf of its clients – almost 1.3 million every working day, Opus Trust will benefit from Pulse’s automated enclosing feature to improve efficiencies, reduce costs and enable the company to adhere to strict regulatory deadlines for on-time billing, while tracking and ‘proof of mail’ enables documented processes, and peace-of-mind.
Using multi-format inserter Epic to automate manual processes will allow the company to switch between jobs and clients quickly, effectively and securely. Additionally, Epic will accelerate processing speed and boost productivity, crucial during peak times when the volumes of utility bills and year-end financial documents managed by Opus Trust increase by 50%.
‘Opus Trust is experiencing rapid growth, and we are continuing to invest in new technologies,’ said Paul Brough, CEO at Opus Trust Marketing. ‘Our latest investment in Pulse and Epic demonstrates our commitment to delivering an outstanding client experience with connected, intelligent communications, and reflects our strong strategic partnership with Pitney Bowes.’
‘Opus Trust is a great success story, staying highly relevant in our digital landscape by delivering multichannel communications and demonstrating a client-first approach,’ commented Shemin Nurmohamed, vice president of DMT Europe for Pitney Bowes. ‘Opus Trust continues to make strategic investments to benefit its clients, and we’re delighted that Paul and the team have selected Pulse and Epic to join its other technologies from the Pitney Bowes family.’