(L-R) George Berzgal, VP, Europe, global e-commerce at Pitney Bowes; Martin Shanahan, CEO, IDA Ireland; Mary Mitchell O’Connor, minister for jobs, enterprise and innovation; and Audrey Lynch, director, European client operations at Pitney Bowes
A new operations centre in Dublin will be the hub of Pitney Bowes’ R&D project, creating approximately 100 new jobs in the region over the next few years.
Pitney Bowes’ new operations centre in Dublin will comprise a client support centre and research and design centre to house a three-year multi-million euro R&D project focused on developing a next generation e-commerce and payments platform.
The company’s investment in Dublin is supported by the Department of Jobs, Enterprise and Innovation through IDA Ireland. Pitney Bowes will be seeking to fill positions for new e-commerce R&D professionals and technical/customer support staff who will serve clients located in the UK, Ireland and Nordic regions.
‘I’m delighted that Pitney Bowes are opening a new operations centre which will create 100 new jobs and are investing in a high value strategic R&D project,’ said Mary Mitchell O’Connor, minister for jobs, enterprise and innovation. ‘We in government are working to make Ireland an attractive destination for global technology companies such as Pitney Bowes.’
‘Dublin’s rich mix of client services talent and language skills, combined with the excellent support that we’ve received from IDA Ireland make it a great place for us to locate our client support operation as well as our innovation team,’ commented Audrey Lynch, director of client operations for Europe at Pitney Bowes.
The company currently operates a Dublin-based global ecommerce centre supporting cross-border retail. The new Pitney Bowes client support centre team will be located alongside their global e-commerce colleagues in Fitzwilliam Square West, Dublin.
‘We can confirm that the new operations centre in Dublin is now open,’ Ms Lynch told Digital Printer. ‘The client support centre is taking calls from our clients in the UK, Ireland, and Nordics, and we are currently recruiting for the research and design centre to grow the team.’
