HP has developed a Latex Mobile application, which enables customers with a Latex 300 series printer to remotely monitor performance, track job status and receive printer alerts.
The application, which will be free to download for smartphones in January 2015 and for tablets in mid-2015 from Google Play and the Apple App Store, offers remote monitoring for Latex 310, 330 and 360 Printers, including job information, print status and alerts. With the app, users can stay informed as to the status of print jobs while out of the office and track projects through completion, as well as monitor print status and supplies to avoid surprises.
‘Print service providers (PSPs) are under increasing pressure from customers to deliver on-time, urgent jobs while providing guaranteed, industry-leading work,’ said Xavier Garcia, vice president and general manager, Large-Format Sign and Display Division. ‘The HP Latex Mobile app marks the beginning of a new era of smart printing, giving customers peace of mind while they are at and away from the print shop, as well as helping them to better address time-sensitive requests and gain customer loyalty.’
‘The HP Latex Mobile application has not only simplified my working processes, its remote monitoring capabilities also give me the confidence to know what’s happening while I’m out of the office,’ said Jose María Miñarro, manager, Miñarro Impresión.
The company has installed more than 21,500 HP Latex printers worldwide, including the Latex 300 series printers introduced in April, with customers printing more than 3 billion square feet (280 million square meters) of output.