Document automation company Datagraphic has installed a Xerox Trivor HD 2400 inkjet web press at its Rugby operations site in order to increase capacity and flexibility in producing a range of transactional and secure documents.

Installed in mid-September 2019, the 168m/min press is partnered with a Hunkeler Series 8 finishing line and is the 25 year-old company’s sixteenth Xerox digital press; the inkjet fleet comprises a Brenva HD and a Rialto 900, in addition to the Trivor, while the toner side includes a Color 8250 and various Nuvera mono models.

Group managing director Glyn King explained, ‘We were looking for a reel-to-sheet capability and the Rialto came up. The run length range suited so we bought two Rialtos in four years, which reduced touchpoints. We’ve now graduated to the Trivor and are at the start of that journey.’ He also commented that the installation had been ‘as smooth as we could have wished’.

Datagraphic general manager Sarah Butler told Digital Printer, ‘We help deliver multi-channel transactional communications, including time-critical documents such as statements and medical appointment letters. As more organisations get to grips with digital transformation, demand for print is changing. Print is still very much alive but it’s more personalised and more reactive. Our customers need print runs in the hundreds or thousands of documents, not millions. The equipment we use must allow us to react at speed and cope with processing hundreds of jobs per day; the Trivor is able to give us this volume and flexibility.’

The company provides a ‘white paper’ solution for its customers, producing A4 letter correspondence on standardised stock. The Trivor has taken some existing work from the other machines, releasing capacity there, as well as adding overall capacity. Allocation of work to the various presses is driven by client requirements, including document type and turnaround. Ms Butler noted that many jobs will often not arrived until around 4pm, and will be printed for dispatch the same day.

The Trivor is driven by the AlphaStream workflow software, chosen for its PDF support. Client-facing software includes Epay, a platform for generating employee documents such as payslips, P60s and P45s, which can be delivered electronically or in print as the recipient prefers, and Aceni, which allows public and private sector customers to generate, check and automate the production of documents both in print and for online presentation.

‘In this multi-channel era, our aim is to make print as easy to output and as accessible as online for our customers, not a poor relation,’ concluded Ms Butler.