Mail Handling International (MHI), a Bristol-based provider of international postal services, has invested in a Kern 3500 high-speed inserter.

The company, which has been in business for 25 years, offers what it decribes as ‘a whole range of post, print and lettershop services.’ Since the implementation of GDPR in 2018 MHI has seen the volume of letters it handles increase by 30% as customers turn to postal campaigns in an attempt to drive consumers online. 

The Kern machine was purchased to help handle this increase, as well as to meet client demands for ever quicker turnaround times. ‘Full campaigns of 100,000 items are now expected to be in the global post within hours of test campaigns,’ said MHI CEO Paul Brown.

The company runs two Xerox Neuvera presses, a 120EA and a 157EA, alongside two Ricohs, a Pro C9100 and a C751. The addition of the Kern 3500 means MHI can now operate three times faster than before.

‘Our digital print is only for our mailing clients and so almost everything we produce is personalised,’ Mr Brown continued. ‘Post is still very relevant. Over the next ten years the overall number of letters posted will decrease, but the mail businesses send out will be sent to people who actually want to receive it. The Kern machine is the right bit of kit for the modern market.’

Mr Brown added that he had opted for the Kern equipment over alternatives because, ‘The responsiveness of the Kern engineering team and the pedigree of Swiss engineering was important to us. Kern were able to provide a quick installation and the combination of speed, price and footprint meant the machine hit a sweet spot.’